Job Title:  Service Manager All India - Analyzing & Testing Unit

Date Posted :   2017-10-25

Location Preferred  Chennai

Job Profile  

Unit               : Netzsch Analysing & Testing (
Position         : Service Manager All India
Reporting to : National Head - Analysing & Testing

  1. The Candidate should have an experience in servicing and Maintenance of Thermal Analysis instruments
  2. Shall be responsible for service business for all india and also will be supporting all service engineers for clearing customer issues.
  3. He will be co-ordinating with Germany service also in case of service issues to be resolved.
  4. Make sure there are not pending Break down Calls and Trouble Shooting
  5. First Time Resolution of the machines handled
  6. Performance Improvement of the machines handled
  7. Preventive Maintenance
  8. Manage Spares and AMC business in India.

Qualification  Diploma/Graduate in Instrumentation/Electrical/Chemical Engineering


  1. 9+ Year of Instruments Service Experience preferably in Thermal analysis instruments.
  2. Should be sound in entrepreneurial thinking, technical skills and communication skills
  3. Should have experience in handling a Team.
  4. Should be willing to travel extensively in India.
  5. Should be able to convince the customers on application and running of instrument.
  6. He shall be given thorough training on all equipments in Germany and shall be visiting Germany for new updates once in a year